Voice Authentication
Biometric System

Simplify customer service with our highly-advanced, easy-to-use interactive voice identification system.

Don’t click it, just speak it

It has never been easier to provide exceptional customer service by phone. With Omnitelecom’s voice authentication system, your clients won’t be required to input their personal details through tiresome interfaces in order for you to identify them. The caller simply has to speak, and the system will understand who they are and what they want to do, whether they are paying a bill, accessing account information or making a purchase.

 

Recognising not only words, but also complete sentences according to context and voice identification, the system goes beyond voice-led services and enables biometric voice authentications for personalized, secured services.

 

Customers will enjoy the convenience of simply speaking to access your service. They will be easily

The benefits speak for themselves

Upgrade your business facilities with an easy-to-use service

Improve accessibility for employees and customers

Receive and process multilingual calls

Identify countless accents and expressions

Customize to your needs

Stay within budget – whether large or small

Upgrade your business facilities with an easy-to-use service

Improve accessibility for employees and customers

Receive and process multilingual calls

Identify countless accents and expressions

Customize to your needs

Stay within budget – whether large or small

The smarter way to
authenticate

The smarter way to authenticate

Developed in-house by our Natural Language Processing (NLP) experts, our voice recognition technology can decipher different accents, be adapted to any language, and ‘learn’ to recognize key phrases or words relevant to your business.

 

The digital system reacts to human voice, processing spoken commands into easily-accessible web data. Even where voice quality is not optimal, it ‘cleans’ background noise and additional voices to highlight the voice of the user and achieve more accurate results.

 

Setting itself apart from other voice authentication providers, Omnitelecom offers identification programs via the web rather than using “Post” interfaces. With a SaaS platform on OmniCloud, we are

Special features

  • multilingual support
  • processes complete sentences according to the context
  • penetrates accents, background noise and multiple voices
  • web-based service
  • SaaS platform
  • no future upgrades or changes required

Provide the very best non-human service with Omnitelecom’s Voice Authentication system

Let's Talk

Want to find out more about our solutions? Interested in a price quote? Need customer support? Email us, call us or complete the form below, and we’ll get back to you as soon as possible.

+972 (0)3 575 7775

+972 (0)3 575 5554

+972 (0)3 575 7775

+972 (0)3 575 5554