Tokomni

The first-of-its-kind app that changes the business communications game.

Simplifying business communications with just a touch of your finger

Modern businesses take numerous forms; they may be small or large, serve the local market or clients all over the world, have employees working in the office, on site or remotely. The trend towards a more distributed model can make communications, both internal and external, somewhat complicated to conduct and manage. But with Tokomni, all that is about to change.

 

This first-of-its kind business communications app has multiple features that enable you to streamline the way you communicate with colleagues and with customers, and it can be used from any mobile app, so there’s no need for masses of infrastructure to stay connected.

Advanced communications,
at the touch of a button

Optimize staff utilization

Maximize availability for clients

Easily add colleagues to a call

Set up rules, caller IDs, alerts and more

Give colleagues discreet, in-call support

Diffuse challenging conversations

Keep track of staff performance

Receive call notes
and follow-ups

Optimize staff utilization

Maximize availability for clients

Easily add colleagues to a call

Set up rules, caller IDs, alerts and more

Give colleagues discreet, in-call support

Diffuse challenging conversations

Keep track of staff performance

Receive call notes
and follow-ups

A complete call
management toolkit

A complete call
management toolkit

Tokomni helps you take care of business in many ways. Customers don’t like to be kept waiting, and now there’s no need to leave them hanging; if you can’t answer, simply swipe the call forward to an available team member. If input is needed from another team member during a call, just drag their contact number into the conversation. To make sure conversations don’t get out of control, use our tone recognition indicator to detect raised voices, so that steps can be taken to diffuse the situation.

 

To monitor staff performance, Tokomni has a ‘listen-in’ function, so you can hear them in action. Offer them support or guidance as they speak to customers, by whispering to them discreetly so only they can hear. Keep track of the number, length and frequency of calls made or received by a team or agent, and view the metrics on an easy-to-follow dashboard. Receive follow-ups and notes from your agents about their calls. Set up rules, caller IDs, alerts and more for incoming and outgoing calls, to make sure they are automatically directed to the right person.

Special features

  • call-forwarding with a swipe
  • whisper technology
  • speech-to-text engine (produces real-time transcripts)
  • vocal emotion recognition (issues alerts if a conversation gets heated)
  • easy-to-follow dashboard (to keep track of calls made)

Optimize the way your business communicates, with Tokomni

Let's Talk

Want to find out more about our solutions? Interested in a price quote? Need customer support? Email us, call us or complete the form below, and we’ll get back to you as soon as possible.

+972 (0)3 575 7775

+972 (0)3 575 5554

+972 (0)3 575 7775

+972 (0)3 575 5554